Twenty upvotes on a request could be twenty trial signups, or three of your biggest accounts. Groups tell you which. A group is the account a customer belongs to: a company, a team, or a workspace inside a larger company. Once your customers are grouped, the numbers you already t
Read moreA public feedback board reveals who your customers are. In B2B that can be a blocker: your board shows which companies use you, and one customer can see another by name. Two new settings put that under your control, and you can turn on either one or both. Random usernames Replace
Read moreSleekplan now supports Directory Sync (SCIM). Connect Okta, Microsoft Entra ID, OneLogin, or any SCIM directory once, and your identity provider keeps Sleekplan up to date on its own. People who join a team get access. People who leave lose it. Nobody has to remember. Sync your t
Read moreTrack the work in as much detail as you like. Your customers keep seeing one honest public status. A status can now be marked Internal only. Your team sees it everywhere in the dashboard. Everyone else sees the public status you nominate in its place: on the board, on the roadmap
Read moreA feedback post tells you what someone asked for. It cannot hold the research you did, the options you rejected, or the reason you went the other way. Documents can. 📝 Documents are internal, and they live next to the requests they inform. Write a PRD, a spec, a decision record
Read moreYour feedback board has always been able to tell you what kind of request something is. Now it can also tell you which part of your product it's about. Components are a new, independent dimension: Widget, API, Billing, Mobile app, whatever your product is actually made of. A post
Read more[feature] Connect your workspace to ChatGPT and manage feedback straight from a conversation. [feature] Anonymize customer identity on public boards — real names are replaced with generated usernames. [feature] Mention teammates and customers with @ in post and changelog composer
Read moreOur Chrome extension just got a complete rebuild. It's the fastest way to log customer feedback while you're anywhere else: Support inbox, CRM, or a sales call doc. Act on behalf of customers Search your feedback board, add votes, and create posts for a customer in a couple of cl
Read moreWe didn't update Sleekplan. We rebuilt it. After months of work, Sleekplan 2.0 is now in beta: faster, smarter, fully reimagined. The new admin app is rebuilt from the ground up. And there's an entire AI layer that turns feedback from a thing you manage into a thing that manages
Read moreWe've rebuilt the Impact Score from the ground up. It's no longer a black box – it's now transparent, explainable, and fully configurable. What's new You can now see exactly how each score is calculated and adjust the formula to fit your product strategy. Each feedback item is sc
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