Introducing the New Impact Score: Transparent, Explainable, Fully Configurable

We've rebuilt the Impact Score from the ground up. It's no longer a black box – it's now transparent, explainable, and fully configurable. What's new You can now see exactly how each score is calculated and adjust the formula to fit your product strategy. Each feedback item is scored based on weighted factors: 🔼 Priority votes – how many users marked it important 💬 Engagement – comments and subscribers 👥 Customer & company weight – influence behind each vote 😄 User happiness – satisfaction of participating users 🕒 Recency – how fresh and active the feedback is Every factor has an adjustable weight you control. The new Impact Score helps you: Understand why certain ideas rank higher Adjust priorities based on your business model Make confident, data-informed roadmap decisions No more guessing. You're in control. Try it now Go to Product Settings → Impact Score to explore the new model and customize the weights for your product.