Internal statuses

Track the work in as much detail as you like. Your customers keep seeing one honest public status. A status can now be marked Internal only. Your team sees it everywhere in the dashboard. Everyone else sees the public status you nominate in its place: on the board, on the roadmap, in filters and in emails. So you can run In Review, Needs Investigation and Ready for QA as separate stages while all three read as In Progress to the person who asked for the feature. What changes for your customers Nothing they did not already expect. Posts show the public status you picked, with its name and color Filtering by that public status still finds the post Moving a post between two internal stages sends no email, because nothing changed for them When the public status really does change, the usual notification goes out A few things we made impossible Open, Closed, Completed and Merged can never be internal. An internal status must point at a status that is itself public, so there are no chains to follow. And you cannot delete a status that another one is using as its public face. Turn it on per status in Settings → Statuses. Read the guide →