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Expected Behavior To be able , as an Admin, to use hyperlinks in comment replies. Current Behavior Currently hyperlinks only work in the main editor of the post description. When trying to post as an Admin a hyperlink in a comment reply , once the comment is saved the hyperlink i

Description: Add a side-by-side comparison modal in the moderation screen: Pane A = the post being moderated Pane B = a candidate similar post shown in full Ability to scroll through the 4–5 most similar candidates Merge directly from the modal Problem: Checking for duplicates wh

Description: Display similar posts directly in the moderation screen with full text visible — not just titles or snippets. Why full text matters: Client feedback is detailed and specific, so every line must be visible to reliably confirm a duplicate. Snippets or titles alone don'

Description: Add a functional "search all" field on the moderation screen where clicking a result opens that feedback in a new tab. Problem: Currently, admins need to navigate away from the moderation screen to search for potential duplicates or related posts. Benefit: Quick acce

Description: As an admin moderator using the new web interface, I want to save edits to posts in the moderation queue without approving or publishing them, so I can double-check edits before publishing. Problem: Currently, saving edits to a post in the moderation queue also appro

Description: User story: As a standalone website user, I want to delete one specific custom survey pop-up (created after saving a survey) without removing other pop-ups or the entire survey widget, so that I can precisely manage and retire only the targeted experience. Problem: I

Expected Behavior: Be able to search by name of post and/or incident number Current Behavior: No search results found when using the incident number or some words of the post title Possible Solution Improve the searching logic Context (Environment) Chrome, Mac

Description: Would like to be able to A - schedule the "End" of a changelog update's publishing and B - set my product's timezone Problem: A - using the changelog for a series of daily, time-sensitive in-app announcements. have to go in and manually update each individual announc

Expected Behavior From a post's view in the admin app, an admin should be able to see and click through to related merged posts — both the post this one was merged into and posts merged from it — the same way similar posts and metadata are surfaced. Current Behavior When viewing

Expected Behavior If a comment in a feedback post was created as public, as an Admin I should be able to edit the comment, change to private and Save the change. Current Behavior When I try to change a comment to private and save the change, the comment remains public. Possible S