Personalizing Content Using Variables

Hey Sleekplan Fam! 👋 Enhance your in-app popups and widget with personalized content using variables. Now supported for Widget title & description as well as all popup content! Use the syntax { variable_name | fallback }. For instance, to greet your users by name, you can use Hi {user_first_name | there}.

Click here to learn more about using variables.

In-Depth User Interaction Information

Gain deeper insights with detailed tracking for:

• Announcements: Track which users have seen an announcement and their actions (opened or closed).
• Popups: Monitor popup interactions with detailed statuses: delivered, closed, started, and completed.
• Email Notifications: View the list of emails sent to users.
• Views: Track users who viewed specific posts or changelog updates.

All this information is now accessible in the user profile, providing a comprehensive view of user interactions.

New Filters for Popups

Customize your popup campaigns with new filtering options:

• Segment: Target specific user segments with your popups.
• Follow-Up: Send popups at intervals if the user hasn't completed an action. Define the follow-up interval (minutes, hours, days) and the maximum follow-up attempts.
• Repeat: Schedule popup flows to repeat at specified intervals, resetting the follow-up interval if defined.

Example: Send out an NPS survey every 3 months with a 3-day follow-up interval, attempting up to 4 times. If the user doesn't respond, the cycle restarts after 3 months.

Recently Exported Files

No need to check your email for exported files anymore. Access your recently exported files directly on the export settings page, making it easier to manage and retrieve your data.

Adjustable Sidebar on Settings View

You can now adjust the sidebar width on the widget and website settings view for a more personalized and comfortable interface.

Stay tuned for more updates and improvements!

Hey Sleekplan Fam! 👋 We're back with some exciting updates that are sure to level up your Sleekplan experience. From custom file uploads to revamped roadmap views and more, we've been hard at work to bring you the tools you need.

📎 Custom File Uploads

Expanded File Type Support: Now you can upload way more file types than before! No need to stress about file formats - whether it's PDFs, videos, text files, or anything else, Sleekplan's got your back. Simply tweak the list of allowed file types: Just hit up Settings > General > Uploads and add your fave extensions separated by commas or learn more on how to set up custom file types.

🗓️ Quarter and Month-based Roadmap

We're stepping up our game with the roadmap view! Now, besides the usual status-based view, you can also peep at Quarter and Month-based roadmaps. Set ETA dates on your posts and see them laid out neatly. This feature ain't just for the admin squad - it's available for the dashboard and frontend.

🏷️ Option to Make Internal Tags Visible to Users

No more secrets! You can now let end-users see those internal tags. Decide if they can just filter by custom tags or assign them to new posts too.

Minor Changes

• Personal Filter: End-Users can now filter to see their own posts, votes, and commented posts.
• Moderation Tools: In the moderation view, you can now edit a comment or post before approving it.
• Customized Priority Voting: Added the option to disable and rename priority voting options.
• Announcement Control: Now, you can toggle announcements on and off when editing already published changelog posts.

That's all for now - Stay tuned, stay Sleek!✌️

We're excited to introduce a set of powerful enhancements that will transform how you interact with the Sleekplan widget. Say hello to a widget that's more user-focused, intuitive, and tailored to your unique needs!

📜 Extended View for Announcements

Say goodbye to the tiny widget window! We've revamped the way you view changelog posts within the widget and announcements. Now, when you click on a post, it gracefully expands into a more reader-friendly format with a larger display. Plus, we've stripped away any distracting brand colors to keep it clean and distraction-free, allowing users to immerse themselves in the content.

🟢 Persistent Popups Across Pageviews

We've tackled a common pain point head-on. No more worrying about popups and in-app announcements disappearing after a single page change. This is especially crucial for power users who navigate swiftly through non-SPAs. Notifications will now remain active until users consciously hit the "close" button or take the specific action related to the popup (like opening a post from an announcement popup).

8

Keep in-app announcements active across different pageviews

Now, if a user navigates away from the page the in-app announcements disappear. The user may not have noticed the update at that time. It would be great if in-app announcements stay active over several page views (until the user opens or closes them), so we could probably increase the read rate drastically.

jerome 1 year ago Improvement

⭐️ Enhanced Action Screens

We've taken your love for the action screen to heart and made it even more user-friendly. Packed with handy action items, the action screen streamlines your widget experience. And here's the icing on the cake: for "Open Posts" and "Open Changelog" actions, we've introduced the "Extended Preview" option. Now, you can directly access a concise list of entries without the need to open the action, saving your users' time and clicks.

🎯 Segmentation for Action Screens

Say goodbye to the one-size-fits-all approach! We understand the importance of delivering a personalized experience, and that's why we've introduced "Segmentation for Action Screens". Now, you have the power to finely tune your widget's behavior, ensuring that the right actions are presented to the right users.

4

Show Actions items based on segment

Option to show/hide items on the action screen based on a segment

victor 2 years ago Feature

Sleekplan got packed with new features, bug fixes, and improvements to enhance your feedback and collaboration experience.

💡 Streamlined Changelog Management

Experience a sleeker and more intuitive changelog overview in our admin interface. Your updates are now neatly organized for improved clarity. Plus, we've made managing "draft" posts a breeze by displaying them prominently at the top of your list.

📂 New API Endpoints for Vote, CSAT and NPS

Introducing new API endpoints to elevate your customer satisfaction and NPS tracking.

• Post vote API Endpoint: Create & list votes
• Satisfaction API Endpoint: Create & list satisfaction responses
• NPS API Endpoint: Create & list NPS responses

Check out our API Docs for more information!

💬 Direct Link to Comments

No more hunting for comments! If you've been mentioned in a comment, simply follow the direct link to instantly load and engage with it. Say goodbye to endless scrolling in search of that specific comment.

😍 Better looking Changelog Reactions

Our changelog reactions have received a makeover! They now seamlessly integrate with our design, providing a more visually appealing experience. Plus, we've replaced the comment input with a spacious text field, allowing your users to express themselves freely.

🎨 Revamped Email Templates

We've given our email templates a complete facelift, with fresh copy and captivating designs for both admin and user emails. If you've made any customizations to your email templates, ensure they are compatible with our new designs.

But wait, there's more!

1. Better Open Graph Images: Our open graph images for the standalone page have been refined for a more appealing and engaging appearance when shared on social media and other platforms.

2. Session Functionality: We've resolved a pesky session bug, ensuring smooth widget functionality even during local development and testing.

3. Jira Integration: Our Jira integration has received an upgrade - Now you can expect seamless collaboration between Sleekplan and Jira, as we've added the ability to add comments when a post is created from - or linked to - a post on Sleekplan.

4. Edit Action Items: Goodbye, delete-and-recreate! We've listened to your feedback and added an edit button for action items. This improvement makes it easier than ever to refine and modify your action items without the need for cumbersome workarounds.

5. SEO Enhancements: We've significantly improved the SEO of the standalone website, making its content more accessible and readable for web crawling bots.

6. Wildcard Domains Support: Now, you can use wildcard (*) for domains, not just in the URL part. This enhancement provides greater flexibility in defining which domains the Sleekplan widget should be active on.

7. Translation Updates: We've added some missing translations to ensure a more comprehensive and user-friendly experience for your international user base.

We value your feedback, and it plays a crucial role in shaping Sleekplan's future. Here is some of the feedback that contributed to this release:

5

Drafts in the changelog are not published with the current date

**Issue:** When I save a changelog update as a draft, the current date is saved with it. If I now publish the draft after a few days, it is published under the initial creation date. **Current workaround:** When publishing, set the date manually to today's date. **Possible solution:** Initially save drafts without date and use the current date when publishing.

sleekbot 1 year ago Improvement

8

Add link back to Sleekplan when linking Jira issues

marco 1 year ago Integrations

4

Edit button for home screen action items

Would be nice if there was a way to edit the home screen "action items" instead of having to delete and remake it.

elliot_sowersby 2 years ago Improvement

4

Add a link back to Sleekplan on Jira issues

Have a link back to the Sleekplan post on linked or created Jira issues

charlie_pinker 2 years ago Integrations

Exciting news 🎉 Our feedback list just got an upgrade that will take your feedback management to the next level! Check out our new 3-column view that has all the features you need right at your fingertips, no more jumping back and forth between pages.

With the first column displaying a list of all feedback posts, you can easily get an overview of the feedback you've received and simply navigate between different posts - exactly as before. The second shows the feedback in detail with the full title, text, KPIs, and comments section. This new comprehensive view of the feedback will give you a deeper understanding of each post, allowing you to respond more effectively.

And last but not least, the third column allows you to change settings, set owners, and perform other actions without ever leaving the view - so you can manage your feedback with greater efficiency and ease than ever before.

We understand that everyone has their own preferences, so we've included a toggle on the bottom that allows you to simply switch between the new 3-column view and the old list styled view. The choice is yours!

Let us know what you think! 🙏

PS: The roadmap got a minor upgrade, too 🤫

Influenced by:

6

3 Column layout for feedback preview

This is a collection of all suggestions and use-cases, which can be solved by a full 3 column layout for the feedback preview. Col1: Feedback list Col2: Feedback content Col3: Actions

paul_sleekplan 1 year ago Feature

Hey there! We're excited to share the latest Sleekplan updates with you. In this December update, you'll find all the new features and improvements we've been working on. We hope these changes will make using Sleekplan even better for you. Thanks for all your feedback!

Data Exports

Improve the efficiency and effectiveness of your workflows. Easily extract and share important data with colleagues, or save it for your own record keeping. The new Export Feature is a highly anticipated addition to the Sleekplan settings. It allows you to easily and quickly export data from the Feedback Board, Changelog, User accounts and Surveys from your product to CSV. Export Settings →

New API Docs

Finally, our new, polished up API docs: We have completely overhauled and redesigned our documentation to make it more user-friendly and intuitive. The new API docs include clear and concise explanations of each endpoint and how to use them, as well as detailed examples and code snippets to help developers get started quickly. We have also added a new search function to make it easier for users to find the information they need. We believe these updates will greatly improve the developer experience and make it easier for users to integrate our API into their projects. API-Docs →

Auto Subscribe: Improve communication and keep everyone up to date!

With the new "Auto Subscribe New Users" option, any new users who create an account on your feedback baord will automatically be subscribed to receive changelog updates and notifications from you. This will help ensure that all of your users are kept informed about important updates, new features, or announcements. To manage their subscription preferences, users can simply visit their account settings and adjust their notification settings as desired. Auto Subscribe Settings →

RSS feed: Make it easier for users to stay up-tp-date!

We are happy to announce the addition of an RSS feed for the changelog. With this feature, users can now subscribe to receive updates to the changelog via their preferred RSS reader. This will allow your users to stay informed about new updates and changes to the platform in a way that is convenient for them.

To access the RSS feed, add /rss.xml to your changelog URL. I.e. https://demo.sleekplan.app/changelog/rss.xml

3

RSS feed

I would like a RSS feed for the changelog updates. That way I can automatically share the changelog updates over multiple channels (e.g. Discord with the MonitoRSS bot)

ryon_mereboer 2 years ago Feature

Today we’re thrilled to announce that we have added segmentation to changelog updates.

Show your users that you know their specific needs. Send custom changelog updates to different user groups. For instance, target free users differently to encourage them to upgrade, or send specific updates to different user-levels like Subscriber, Members or Admins.

Happy Friday y'all. We have some great news before you sign off for the weekend: The GitHub Integration has received an update, with some features you have been waiting for! As of today, GitHub integration can synchronize in both directions, from Sleekpan to Github and vice versa, on private an public repos!

All features in a nutshell:

• Status updates > Sleekplan to GitHub and vise versa
• Create Sleekplan posts from GitHub issues
• Push posts from Sleekplan to GitHub
• Auto-close discussion for linked posts

To work correctly you may need to re-install the integration! Don't worry, already linked posts won’t get lost!

5

Extend Github Integration to sync from Sleekplan to Github

Extend the Github Integration to push posts from Sleekplan to Github and sync status updates back to Sleekplan. Requires: Turn off sync for Github > Sleekplan

moodcase 2 years ago Integrations

Happy Monday! 👋 We have a few updates and bug fixes to share with you, to help kick off the new week. Let's start with a few improvements and features that we have shipped recently.

Moved static resources to Sleekplan

To prevent the loading of external libraries, we moved all external resources from rsms and unpkg.co to storage.sleekplan.co. No need to give permissions to other libraries.

1

Remove rsms.me and unpkg.com

Move resources from rsms.me and unpkg.com to sleekplan.com

sebastian44 2 years ago Improvement

New option to set the SSO-token using Bearer header or POST data

Setting SSO-tokens for the standalone page got a security upgrade. You don't need to set tokens using an URL parameter. Now you can pass tokens by doing a POST request or set the token as a Bearer token. Read more on our single sign-on docs.

3

Set the SSO token as header or post data to the standalone board

To prevent any issue with a visible SSO token in the URL, we would like to have the option to send the token as Header ifnormation or POST data.

marco 2 years ago Improvement

New $sleek SDK methods

The $sleek SDK has been slightly reduced in size and also received two new methods - rebind() to rebind data-attributes and shutdown() to turn off the widget and remove all HTML elements. Learn more about these two methods on our developer docs.

View and cancel pending team invites

Until now, sending invitations to team members was a rather intransparent process - This is now a thing of the past! Pending invitations are now displayed on the team page and can even be canceled so that you always have an accurate overview of your pending invitations!

Split changelog updates with separators

A new option to use separators has been implemented in the Changelog. Separator helps you to visually separate various parts of your release notes. This is useful for such cases when parts of a document are not connected and should differ e.g. by the type of information (Bug fixes, Features..).

To add a division separator you need to use the markdown syntax ---

1

Support dividers on Markdown

Add some kind of dividers to seperate text parts using the Markdown language. **Suggestion** Use `---` to generate some divider

johnathan_bell 2 years ago Feature

Keep up with your community.

Improved personal notifications will help you to stay up to date with your feedback community. Easily check new, unread and unopened notifications 👀

Bug fixes 👹

• Zapier: A bug with the Zapier integration prevented the creation of multiple zaps on the same event.
• Changelog module: On the standalone board and in the widget, posts were not loading when accessing a direct link (affected posts that were older than 365 days)
• Account deletion: After deleting enduser accounts - in some cases -the "full name"-field did not get anonymized.
• Update Credit Cards: Upon changing credit card data, the new card wasn't displayed in the dashboard.
• Accidental deletion of text in changelog updates: A bug has been reported by some users causing random text deletion when saving changelog posts.

We have secretly introduced a few new features. Of course, we do not want you to miss out on these improvements. So here we go:

➡️ Importer: Import feedback posts, user accounts and, changelog updates via CSV file or directly from supported systems

🎨 Designer: A completely new experience when setting up your widget or standalone website. With the designer, you now get a direct preview of your current changes.

📊 Post stats: Advanced post statistics are now visible above each post (Starter or Business plan required).

Wanna guide your users to send structured feedback? Feedback templates can help you with that! Templates allow you to set a predefined text for each category that will be inserted on the post creation form.

2

Templates for new feedback posts

Create templates for new feedback posts. Templates should be customizable based on the selected category.

linamahfoud 2 years ago Feature

We have improved the community moderation. From now on you can moderate comments as well as posts to keep your feedback community clean.

Bad Words List: In addition, we have introduced a bad words list. The list simplifies the moderation for you. You can define comma-separated words that trigger moderation. Other comments and posts will be approved instantly. This saves you the work of moderating every single post.

Quick Moderation Feed: While we are at it: Yes 😄! Finally, there is a simple way to moderate posts & comments. If you have enabled moderation in the settings, a new option will be available from your dashboard sidebar - a quick overview of all contributions that need to be moderated.

2

[Module] Moderation

marco 2 years ago Feature

Hey y'all! 👋

Easter is over and the Easter-🐰 has come up with a cool new feature: Managing different audiences from one board is getting even better with segmentation! Now you can specifiy a segment for each category. This means: Only users matching a specified segment will be able to see posts, submit suggestions or receive changelog updates for a category. Email notifications for the changelog will only go out to subscibers matching a segment. With this, you can now serve different user groups via one board and display different content for each 🙌 Amazing, isn't it?

If you haven't set up an user segment yet -> Get started here!

Sometimes you write a comment that is important! You may not want to send notifications limited to subscribers. For this purpose, we have introduced two new options for @mentions: @all and @team

• @all will notify anyone related to a feedback post - including subscriber, upvoter, and owner.
• @team will notify the whole team assigned to your workspace, no matter if they are commited to the post or not.

Both mentions - @all and @team - are restricted to team members only, so you can relax.. none of your users will spam the discussion with @all mentions! 😄

🆕 SORT COMMENTS
Easily sort comments by most recent and oldest. The new sorting function makes it easier to keep up with long and rambling discussions.

1

Sort discussions by newest first

Give an option to sort discussions on posts so that newest comments appear at first

mane14951 3 years ago Feature

🆕 CUSTOM HTML
Add custom HTML to the standalone website (i.e. to include your own website header)

🆕 FEEBACK POST EXCERPT
Option to show a short excerpt on the feedback list. We have introduced a new option that allows you to display a short paragraph below the title - users can quickly find out what the post is about.

10

Discription Snipped under the list of Feedbacks

It will make the titles less shouting and more UX friendly for viewers than having to go through every single feedback to read the description.

ahmad 4 years ago Improvement

🆕 ORGANIZATIONAL STRUCTURE
Organizational structure for enterprises. Manage larger teams and different workspaces easily via an organizational structure.

Improvements

• Some minor design improvements for standalone websites

• Incredible performance update for standalone websites

3

Speed up your Server

The loading of the websites is very slow

pvmc1402 2 years ago Issues

• Open changelog updates in preview mode from the admin dashbaord

2

Add a preview for changelog updates

On the admin panel, when going over the changelog - it only shows the preview unless 'edit' is clicked - which also doesn't show the way it will really look like

daniel_ben_amotz 2 years ago Improvement

• New direct link to jump to the related changelog update from an CSAT-survey

• Bug fix that prevents the sidebar from loading on standalone websites

Previously, you were limited to the last 30 days for the dashboard statistics. That's a thing of the past! Using the new dashboard time range selector you can easily switch between 7 days, 30 days, 180 days, and 365 days for your statistics. Happy Analysing! 🤓

This feature is available starting from the Business plan.

Possibly you have already seen them in your comments section. Likes are a great way for you and your users to leave lightweight feedback. Likes can act as a nice and easy way to see if users agree with a comment or opinion. Of course, you have the option to turn off likes on your board at any time. Go to Settings > General > Feedback.

Let us know what you think about this update.

Find out what's going on at Sleekplan with the short roundup of important updates and bug fixes.

🚀 New:

• Filter for the community feed section: Now you can filter the community feed by comments, posts, CSAT and NPS surveys and more
• Infinity load for the community feed section: You're no longer limited to the recent 50 results
• Improved developer docs and API documentation

🐛 Bux fixes

• Fixed issues with the Zapier integration on "new feedback" hook
• Fixed issues with image uploads
• Layout issue: Overlapping tags on the admin roadmap
• Due to some minor down times, we have scaled up our whole infrastructure for EU and US datacenters

Sleekplan comes with a default email layout and contents. But what's about using your own?

Create custom email templates & layouts!: We have shipped an update to our email service, that allows you not only to customize the layout of the email, but also to change the content according to your requirements. So that your emails fit in your brands' tone and style!

You can modify any of Sleekplan's customer-facing pre-made templates. Try it here: Settings > Email > Templates (Business Plan required)

What's New?

Displaying popup only on specific pages
We added an option to show popups only when the user is in/ not in the defined set of URLs. The “Current Page / URL” Campaign rule is perfect if you want to show the campaign only to those visitors who are browsing (or not browsing) a specific page on your site currently.

Create different popups for different targeting groups
Create multiple popups based on different targeting groups, urls, etc. with specific messages.

We have completely rebuilt our admin dashboard with new. Now you have the chance to get all the important KPIs in one easy view. Plus, we have the percentage trend compared to the previous period in place.

What's New?

• CSAT & NPS Score
• Pageviews (split into board and popup views)
• Posts, Comments, Votes, Subscriber, NPS® Surveys, CSAT Surveys count

Go off and check your metrics 🚀

Hi everyone! We have received a whole bunch of feedback asking us to improve the Standalone page experience. So here we go: We are glad to announce that we've just launched a new - completely revised - design for the Standalone page and also added more customisation options 🙌

Remember you can change colors and upload your own CSS and even have a custom domain for your public page.

We would love to hear your feedback 👇

One of the biggest driving forces of new developments and improvements is the feedback we receive from you - our users and customers. Our team feeds heavily off the demands of this feedback as a source of inspiration to improve our products in line with needs. In recent days we've added some minur features, improvements, and bug fixes.

🚀 New Features

• New option to disable Changelog subscriptions
• New option to get public post links on the admin dashbaord

⭐️ Improvements

• Improved UI for submitting customer feedback
• Improved ranking for trending posts
• Search results now includes incomplete words
• Let admin user access Workspace settings

👹 Bug fixes

• Post merging issue
• Duplicate changelog updates on save as draft
• Date recognition error on post ETA