New Suggestion
Rating: 3/5
Overall mark: ~7
After Sign Up. Dashboard
The sign up process isn't complecated or quircky.
The user panel (dashboard) looks very good (reminds of Slack style) and is easy to use. Hierarchy of the content should maybe would be a little more merged, for example using tabs.
All start zeroes of stats are welcoming for data to flow, but it's not the best option, better design is to have this like messages of 'Not yet began to collect data' or 'No results' or else.
Feedback looks good.
Roadmap and changelog look ok.
Settings reviews will be added later.
I think the list of prodcuts should be highlighted with a 1px rounded border and should have a major place at the top of the list above Dashboard (maybe)
User account item and setting looks good (maybe it's better to have a user icon instead of bell icon).
Overall look and feel for User Panel (Dashboard) 4/5
Great feedback again, I'll try to implement your suggestions bit by bit.
Chrome browser. This white div does appear after the rating icon pressed and stay further without an option to close it.
The quiz I was talking about is kind of an external app that has short review questions like rate usability etc (like on salesforce smth). It's just seem too simple to have the only option of how satisfied you're. I think there could be more options like how satisfied you with the design, how good is the usability, would you like to make improvements, etc.
@palmaflux thanks, that definitely seems to be a bug. I have also seen, that the delay is not working on your website right?
Okay, some kind of multiple questions seems to be a good idea. Do you think of something like a survey? However, asking for different ratings is yet possible via the Sleek SDK (https://sleekplan.com/docs/javascript-sdk/#show-popup-box). You can ask for different ratings in different pages (e.g. /pricing -> How satisfied are you with our plans, /help -> How helpful was this article, ... and so on)
Chrome.
ok. a few more bugs. If try to write long comment along with submitting an image there's no scrollbar in the widget and cannot send the whole message as SEND button is above the fold and unreachable.
@palmaflux oh, so the "send" icon disappears on the upper right corner? I cannot reproduce the error since it is visible for me even with an 800-words comment. (see the attached screenshot)
Seems there's no history records for the support dialogs in the Dashboard.
@palmaflux if you use the support via the Sleekplan app there should always be a history of your recent dialogs (The chat on the homepage is not included).
May you send a quick notice via the support chat, so we can have a look into this? :)
After the second line, the height of the input field for comment shivers, try write few lines yourself, you'll notice that.