Better Customer Feedback Organization for Service-Based Websites

Description: Add a service-based feedback categorization feature that allows businesses like OC Tint Solutions to organize customer suggestions by service areas such as automotive window tinting, residential tinting, commercial projects, and training programs. Problem: Service businesses often receive feedback from different customer groups, making it difficult to identify which areas need the most attention or which improvements will create the biggest impact. Benefit: This feature would help businesses better understand customer needs, prioritize improvements, and create a more personalized website experience by turning feedback into actionable insights.