All ideas

Targeted survey sending with segment selection and user exclusions

Description: As a researcher, I want to send surveys to selected user segments while excluding specific users, so that I can precisely target the right audience, avoid over-contacting, and prevent disqualified participants from receiving invites. Problem: Currently, survey targeting supports broad segments but does not provide a simple, reliable way to exclude specific users or apply suppression lists across campaigns. This leads to duplicate outreach, survey fatigue, and inclusion of users who are opted-out, recently surveyed, or otherwise ineligible. Benefit: Adding inclusion-by-segment with explicit exclusion controls will improve data quality, reduce complaints, and streamline campaign management. Teams can confidently reach the intended audience, respect opt-outs and frequency caps, and reuse suppression lists without error-prone manual work.