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By having product update information sent via email to users via Sleekplan, it makes it hard for us to know in HubSpot (or any CRM) which customers have seen which updates. Sending email via HubSpot SMTP or at least being able to insert some tracking code would be useful.
I think #2 and #3 should be doable without a ton of integration work. #2 just requires that we set user attributes correctly in our integration, and #3 would just be 1 new field in email settings. Those both also should work with any CRM
If I were typing this out again, I would have split it into two separate feature items:
Ok, after more investigation, #2 won't work without a HubSpot specific integration, but we would get everything we want with a generic SMTP email server integration, so that would be the preferred option. Adding BCC gets us 70% there, and if that could happen faster, that would be great to tide us over.
I think it should be possible to add new users from this tool in Hubspot lists so that you can pick them up in a follow up..