Target users with specific updates

changelog segmentation

Today we’re thrilled to announce that we have added segmentation to changelog updates.

Show your users that you know their specific needs. Send custom changelog updates to different user groups. For instance, target free users differently to encourage them to upgrade, or send specific updates to different user-levels like Subscriber, Members or Admins.

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Post Templates

post templates

Wanna guide your users to send structured feedback? Feedback templates can help you with that! Templates allow you to set a predefined text for each category that will be inserted on the post creation form.

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Templates for new feedback posts
Create templates for new feedback posts. Templates should be customizable based on the selected category.

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Enhanced Moderation πŸ›‘

community moderation feature

We have improved the community moderation. From now on you can moderate comments as well as posts to keep your feedback community clean.

Bad Words List: In addition, we have introduced a bad words list. The list simplifies the moderation for you. You can define comma-separated words that trigger moderation. Other comments and posts will be approved instantly. This saves you the work of moderating every single post.

Quick Moderation Feed: While we are at it: Yes πŸ˜„! Finally, there is a simple way to moderate posts & comments. If you have enabled moderation in the settings, a new option will be available from your dashboard sidebar - a quick overview of all contributions that need to be moderated.

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[Module] Moderation

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Managing different Audiences from one Board πŸ₯

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Hey y'all! πŸ‘‹

Easter is over and the Easter-🐰 has come up with a cool new feature: Managing different audiences from one board is getting even better with segmentation! Now you can specifiy a segment for each category. This means: Only users matching a specified segment will be able to see posts, submit suggestions or receive changelog updates for a category. Email notifications for the changelog will only go out to subscibers matching a segment. With this, you can now serve different user groups via one board and display different content for each πŸ™Œ Amazing, isn't it?

If you haven't set up an user segment yet -> Get started here!

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March Updates

march updates

πŸ†• SORT COMMENTS
Easily sort comments by most recent and oldest. The new sorting function makes it easier to keep up with long and rambling discussions.

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Sort discussions by newest first
Give an option to sort discussions on posts so that newest comments appear at first

πŸ†• CUSTOM HTML
Add custom HTML to the standalone website (i.e. to include your own website header)

πŸ†• FEEBACK POST EXCERPT
Option to show a short excerpt on the feedback list. We have introduced a new option that allows you to display a short paragraph below the title - users can quickly find out what the post is about.

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Discription Snipped under the list of Feedbacks
It will make the titles less shouting and more UX friendly for viewers than having to go through every single feedback to read the description.

πŸ†• ORGANIZATIONAL STRUCTURE
Organizational structure for enterprises. Manage larger teams and different workspaces easily via an organizational structure.

Improvements

β€’ Some minor design improvements for standalone websites

β€’ Incredible performance update for standalone websites

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Speed up your Server
The loading of the websites is very slow

β€’ Open changelog updates in preview mode from the admin dashbaord

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Add a preview for changelog updates
On the admin panel, when going over the changelog - it only shows the preview unless 'edit' is clicked - which also doesn't show the way it will really look like

β€’ New direct link to jump to the related changelog update from an CSAT-survey

β€’ Bug fix that prevents the sidebar from loading on standalone websites

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February Updates

Find out what's going on at Sleekplan with the short roundup of important updates and bug fixes.

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πŸš€ New:

  • Filter for the community feed section: Now you can filter the community feed by comments, posts, CSAT and NPS surveys and more
  • Infinity load for the community feed section: You're no longer limited to the recent 50 results
  • Improved developer docs and API documentation

πŸ› Bux fixes

  • Fixed issues with the Zapier integration on "new feedback" hook
  • Fixed issues with image uploads
  • Layout issue: Overlapping tags on the admin roadmap
  • Due to some minor down times, we have scaled up our whole infrastructure for EU and US datacenters
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πŸ“§ Create custom Email Templates

Sleekplan comes with a default email layout and contents. But what's about using your own?

Create custom email templates & layouts!: We have shipped an update to our email service, that allows you not only to customize the layout of the email, but also to change the content according to your requirements. So that your emails fit in your brands' tone and style!

Email settings

You can modify any of Sleekplan's customer-facing pre-made templates. Try it here: Settings > Email > Templates (Business Plan required)

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New Standalone Page Design 🎨

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Hi everyone! We have received a whole bunch of feedback asking us to improve the Standalone page experience. So here we go: We are glad to announce that we've just launched a new - completely revised - design for the Standalone page and also added more customisation options πŸ™Œ

Remember you can change colors and upload your own CSS and even have a custom domain for your public page.

We would love to hear your feedback πŸ‘‡

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Estimated Dates for Posts (ETA)

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Estimated Completion Date: Easily manage your users expectations by specifying an estimated month and year (ETA) when a feature will be available or suggestion is completed.

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Feedback and Reactions on Updates πŸ™ƒ

The new feedback and reactions feature for changelog updates helps you to understand what your users think about your latest updates?

Add feedback and reactions to any update and allow your users to leave a "private" smiley face reactions or comments. And the best thing is, you can easily analyze the results using the satisfaction module.

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User Segmentation πŸ•΅οΈβ€β™€οΈ

With our user segmentation you can bucketing users into groups based on common characteristics (e.g., plan, region, age, device, or behavior). Segmentation allows for better insights based on user traits or behaviors so that each segment can be treated with a more customer-centric approach.

You can make use of our predefined fields or create your own fields, which can be passed to Sleekplan via the single sign-on feature, for example.

Segmentation is avavilible for:

  • CSAT-Dashbaord
  • Feedback
  • Contacts
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Scheduled Updates & More πŸ•™

Today we are happy to announce one of the most requested features here at Sleekplan. You now can schedule changelog updates and combine multiple updates into one notification.

πŸ•™ Scheduled Updates: Create updates and schedule to be published at a specific day and time. Puplish posts and send announcements at the perfect time to increase reach.

⏳ Notification Queue: Combine multiple updates on the same day within one email notification. All updates in the notification queue will be send out at 7:00 AM UTC.

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Merge Posts - Act on Behalf

πŸ†• Act on Behalf: This feature enables you to track the feedback you get from other channels. Create new suggestions and vote for existing ones on behalf of your user.

πŸ†• Merge Posts: Got duplicate requests? No problem! You can merge a duplicate into another post. Merging will combine the votes and subscriber.

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Open Graph image

We have added Open Graph images to the standalone board. The images are dynamically generated depending on your logo/icon and brand color.

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πŸ“ Advanced editor for Feedback and Changelog Updates

We have a new advanced editor to compose feedback posts and changelog updates. The editor is now availible on the admin app as well as the customer-facing standalone board and widget.

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Social share buttons for suggestions and changelog updates

We have added support for share buttons on suggestions and changelog updates. You can enable or disable these option on your product settings!

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New languages πŸ‡©πŸ‡ͺ German, πŸ‡ͺπŸ‡Έ Spanish, and πŸ‡«πŸ‡· French

Today we have released translations for Sleekplan boards. The first two translations are now available. Which translation should we add next, we are waiting for your suggestions.

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Autocomplete on @mentions πŸ”Ž

Adding autocomplete for @mentions on the admin app and widget

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Add localhost support for the $sleek JavaScript SDK

Developers be happy πŸ‘¨β€πŸ’», our JavaScript SDK now works on localhost, too

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Add feedback owner

Structure your feedback more easily and distribute your tasks by assigning an owner from your team to certain feedback posts

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User list for the admin interface
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Kanban board style for the roadmap
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Reply by email for comments
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