Hi everyone! We have received a whole bunch of feedback asking us to improve the Standalone page experience. So here we go: We are glad to announce that we've just launched a new - completely revised - design for the Standalone page and also added more customisation options 🙌
Remember you can change colors and upload your own CSS and even have a custom domain for your public page.
We would love to hear your feedback 👇
One of the biggest driving forces of new developments and improvements is the feedback we receive from you - our users and customers. Our team feeds heavily off the demands of this feedback as a source of inspiration to improve our products in line with needs. In recent days we've added some minur features, improvements, and bug fixes.
🚀 New Features
⭐️ Improvements
👹 Bug fixes
Keep your Sleekplan Account 100% safe even if your password has been stolen. Two-Factor Authentication (2FA) adds a vital extra step on top of your email and password. Your security comes first, so it comes free for every user! 🥳
And even more:
➕ New Roles (Owner, Admin, Member). Now you can make team members to admins and grant them access to workspace modifications and settings. Member roles just grant access to the Feedback Board, Changelog, Roadmap, and End-User Accounts.
✅ Improved: Security steps on email change requests!
Today we introduce improved privacy options to limit access to your board! Share your feedback board, roadmap, and changelog with your audience in a completely private way.
🔒 Limited access to your existing users (Single sign‑on)
Grant access to anyone who has been identified via single sign‑on.
🔒 Limited access to a particular team/company
Grant access to anyone who has an @company.com email address.
🔒 Password protection
Grant access to anyone who has the password.
Estimated Completion Date: Easily manage your users expectations by specifying an estimated month and year (ETA) when a feature will be available or suggestion is completed.
Sending emails from yourproduct@sleekplan.com is now a thing of the past! Custom Email Domains can be used to use your domain branding for all emails that Sleekplan sends to your users. Also, your users will be able to reply to your emails directly to your domain. (Comment replies - for sure -still go to on.sleekplan.com 😉)
🔥 The Custom Email Domain you choose to use for Sleekplan is important, as it will be seen by your users. You get to manage your mailing reputation from your own domain name. This means less chance that your emails go to the spam folder. The Sleekplan brand won't be visible through email addresses. Your users see Sleekplan as fully integrated into your own branding (they have no way to see the Sleekplan brand in your outgoing communication).
🔒 Internal Comment: Add a comment to a post that can only be seen internally by team members! Sometimes you might want to add a comment to a post that can't be seen publicly. Discussing solutions with your team or assign action items to a team member is now even more simple!
📍 Pin Comments Pin important comments at the start of your discussions. Sometimes important information gets buried by other comments. For example, you might want to keep a status update visible at the top of a post. Well, now you can!
Sometimes you'll get feedback directly from calls with your customers or from your support or CRM tool. Now it's even more simple to keep track of those requests by using our new chrome extension.
The new feedback and reactions feature for changelog updates helps you to understand what your users think about your latest updates?
Add feedback and reactions to any update and allow your users to leave a "private" smiley face reactions or comments. And the best thing is, you can easily analyze the results using the satisfaction module.
We have the Kanban styled Roadmap ready for your standalone page. Its easy to switch between the new Kanban and List style. Just head over to the standalone page settings and try it!
In-app announcements are among the most effective tools that product owners have at their disposal for creating stickier product experiences. The new Sleekplan in-app announcements are a great way to focus the attention of your customers on important updates and get instant engagement.
Introducing new settings options to make the standalone page even better.
<header> HTML section of your standalone page
Slack: Create feedback and changelog updates from Slack and get notified about new feedback, comments, CSAT-votes and subscriber in your channel.
Shopify: Simply add the Sleekplan widget to Shopify with one click, no code-editing, no copy-pasting required.
With our user segmentation you can bucketing users into groups based on common characteristics (e.g., plan, region, age, device, or behavior). Segmentation allows for better insights based on user traits or behaviors so that each segment can be treated with a more customer-centric approach.
You can make use of our predefined fields or create your own fields, which can be passed to Sleekplan via the single sign-on feature, for example.
Segmentation is avavilible for:
We have completely redesigned the CSAT-dashbaord to make it simple, to get valuable insights form your satisfaction stats.
Newly added:
Today we are happy to announce one of the most requested features here at Sleekplan. You now can schedule changelog updates and combine multiple updates into one notification.
🕙 Scheduled Updates: Create updates and schedule to be published at a specific day and time. Puplish posts and send announcements at the perfect time to increase reach.
⏳ Notification Queue: Combine multiple updates on the same day within one email notification. All updates in the notification queue will be send out at 7:00 AM UTC.
🆕 Act on Behalf: This feature enables you to track the feedback you get from other channels. Create new suggestions and vote for existing ones on behalf of your user.
🆕 Merge Posts: Got duplicate requests? No problem! You can merge a duplicate into another post. Merging will combine the votes and subscriber.
We have added Open Graph images to the standalone board. The images are dynamically generated depending on your logo/icon and brand color.
We have a new advanced editor to compose feedback posts and changelog updates. The editor is now availible on the admin app as well as the customer-facing standalone board and widget.
We have added support for share buttons on suggestions and changelog updates. You can enable or disable these option on your product settings!
Today we have released translations for Sleekplan boards. The first two translations are now available. Which translation should we add next, we are waiting for your suggestions.
We have added a validation of usernames in the admin section.
By default, your feedback board is publicly visible. Now you can make it private by adding a password. Then you can share the password with anyone you want to have access, including team members and select clients.
We've shipped a major update of Sleekplan. This update includes many changes to the admin app, the website, and the widget. Let's get a bit more into detail 👇
...and many more 🥳
Adding autocomplete for @mentions on the admin app and widget
Some users report issues with delivering emails for invited team members and user tokens via the widget. The problem has been fixed.