Target users with specific updates

changelog segmentation

Today weโ€™re thrilled to announce that we have added segmentation to changelog updates.

Show your users that you know their specific needs. Send custom changelog updates to different user groups. For instance, target free users differently to encourage them to upgrade, or send specific updates to different user-levels like Subscriber, Members or Admins.

More
Improved GitHub integration

Github integration

Happy Friday y'all. We have some great news before you sign off for the weekend: The GitHub Integration has received an update, with some features you have been waiting for! As of today, GitHub integration can synchronize in both directions, from Sleekpan to Github and vice versa, on private an public repos!

All features in a nutshell:

  • Status updates > Sleekplan to GitHub and vise versa
  • Create Sleekplan posts from GitHub issues
  • Push posts from Sleekplan to GitHub
  • Auto-close discussion for linked posts

To work correctly you may need to re-install the integration! Don't worry, already linked posts wonโ€™t get lost!

5
Extend Github Integration to sync from Sleekplan to Github
Extend the Github Integration to push posts from Sleekplan to Github and sync status updates back to Sleekplan. Requires: Turn off sync for Github > Sleekplan

More
September Updates

september updates

Happy Monday! ๐Ÿ‘‹ We have a few updates and bug fixes to share with you, to help kick off the new week. Let's start with a few improvements and features that we have shipped recently.


Moved static resources to Sleekplan

To prevent the loading of external libraries, we moved all external resources from rsms and unpkg.co to storage.sleekplan.co. No need to give permissions to other libraries.

1
Remove rsms.me and unpkg.com
Move resources from rsms.me and unpkg.com to sleekplan.com

 

New option to set the SSO-token using Bearer header or POST data

Setting SSO-tokens for the standalone page got a security upgrade. You don't need to set tokens using an URL parameter. Now you can pass tokens by doing a POST request or set the token as a Bearer token. Read more on our single sign-on docs.

3
Set the SSO token as header or post data to the standalone board
To prevent any issue with a visible SSO token in the URL, we would like to have the option to send the token as Header ifnormation or POST data.

 

New $sleek SDK methods

The $sleek SDK has been slightly reduced in size and also received two new methods - rebind() to rebind data-attributes and shutdown() to turn off the widget and remove all HTML elements. Learn more about these two methods on our developer docs.

 

View and cancel pending team invites

Until now, sending invitations to team members was a rather intransparent process - This is now a thing of the past! Pending invitations are now displayed on the team page and can even be canceled so that you always have an accurate overview of your pending invitations!

 

Split changelog updates with separators

A new option to use separators has been implemented in the Changelog. Separator helps you to visually separate various parts of your release notes. This is useful for such cases when parts of a document are not connected and should differ e.g. by the type of information (Bug fixes, Features..).

To add a division separator you need to use the markdown syntax ---

1
Support dividers on Markdown
Add some kind of dividers to seperate text parts using the Markdown language. **Suggestion** Use `---` to generate some divider

 

Keep up with your community.

Improved personal notifications will help you to stay up to date with your feedback community. Easily check new, unread and unopened notifications ๐Ÿ‘€


Bug fixes ๐Ÿ‘น

  • Zapier: A bug with the Zapier integration prevented the creation of multiple zaps on the same event.
  • Changelog module: On the standalone board and in the widget, posts were not loading when accessing a direct link (affected posts that were older than 365 days)
  • Account deletion: After deleting enduser accounts - in some cases -the "full name"-field did not get anonymized.
  • Update Credit Cards: Upon changing credit card data, the new card wasn't displayed in the dashboard.
  • Accidental deletion of text in changelog updates: A bug has been reported by some users causing random text deletion when saving changelog posts.
More
New Features and Improvements

changelog shipit

We have secretly introduced a few new features. Of course, we do not want you to miss out on these improvements. So here we go:

โžก๏ธ Importer: Import feedback posts, user accounts and, changelog updates via CSV file or directly from supported systems

๐ŸŽจ Designer: A completely new experience when setting up your widget or standalone website. With the designer, you now get a direct preview of your current changes.

๐Ÿ“Š Post stats: Advanced post statistics are now visible above each post (Starter or Business plan required).

More
Post Templates

post templates

Wanna guide your users to send structured feedback? Feedback templates can help you with that! Templates allow you to set a predefined text for each category that will be inserted on the post creation form.

2
Templates for new feedback posts
Create templates for new feedback posts. Templates should be customizable based on the selected category.

More
Enhanced Moderation ๐Ÿ›ก

community moderation feature

We have improved the community moderation. From now on you can moderate comments as well as posts to keep your feedback community clean.

Bad Words List: In addition, we have introduced a bad words list. The list simplifies the moderation for you. You can define comma-separated words that trigger moderation. Other comments and posts will be approved instantly. This saves you the work of moderating every single post.

Quick Moderation Feed: While we are at it: Yes ๐Ÿ˜„! Finally, there is a simple way to moderate posts & comments. If you have enabled moderation in the settings, a new option will be available from your dashboard sidebar - a quick overview of all contributions that need to be moderated.

2
[Module] Moderation

More
Managing different Audiences from one Board ๐Ÿฅ

changelog_imagr.jpg

Hey y'all! ๐Ÿ‘‹

Easter is over and the Easter-๐Ÿฐ has come up with a cool new feature: Managing different audiences from one board is getting even better with segmentation! Now you can specifiy a segment for each category. This means: Only users matching a specified segment will be able to see posts, submit suggestions or receive changelog updates for a category. Email notifications for the changelog will only go out to subscibers matching a segment. With this, you can now serve different user groups via one board and display different content for each ๐Ÿ™Œ Amazing, isn't it?

If you haven't set up an user segment yet -> Get started here!

More
Share important infos with all Users... or just your Team!

mention all and team

Sometimes you write a comment that is important! You may not want to send notifications limited to subscribers. For this purpose, we have introduced two new options for @mentions: @all and @team

  • @all will notify anyone related to a feedback post - including subscriber, upvoter, and owner.
  • @team will notify the whole team assigned to your workspace, no matter if they are commited to the post or not.

Both mentions - @all and @team - are restricted to team members only, so you can relax.. none of your users will spam the discussion with @all mentions! ๐Ÿ˜„

More
March Updates

march updates

๐Ÿ†• SORT COMMENTS
Easily sort comments by most recent and oldest. The new sorting function makes it easier to keep up with long and rambling discussions.

1
Sort discussions by newest first
Give an option to sort discussions on posts so that newest comments appear at first

๐Ÿ†• CUSTOM HTML
Add custom HTML to the standalone website (i.e. to include your own website header)

๐Ÿ†• FEEBACK POST EXCERPT
Option to show a short excerpt on the feedback list. We have introduced a new option that allows you to display a short paragraph below the title - users can quickly find out what the post is about.

10
Discription Snipped under the list of Feedbacks
It will make the titles less shouting and more UX friendly for viewers than having to go through every single feedback to read the description.

๐Ÿ†• ORGANIZATIONAL STRUCTURE
Organizational structure for enterprises. Manage larger teams and different workspaces easily via an organizational structure.

Improvements

โ€ข Some minor design improvements for standalone websites

โ€ข Incredible performance update for standalone websites

3
Speed up your Server
The loading of the websites is very slow

โ€ข Open changelog updates in preview mode from the admin dashbaord

2
Add a preview for changelog updates
On the admin panel, when going over the changelog - it only shows the preview unless 'edit' is clicked - which also doesn't show the way it will really look like

โ€ข New direct link to jump to the related changelog update from an CSAT-survey

โ€ข Bug fix that prevents the sidebar from loading on standalone websites

More
Adjustable time periods for Dashboard Stats

dashboard stats

Previously, you were limited to the last 30 days for the dashboard statistics. That's a thing of the past! Using the new dashboard time range selector you can easily switch between 7 days, 30 days, 180 days, and 365 days for your statistics. Happy Analysing! ๐Ÿค“

This feature is available starting from the Business plan.

More
Better Discussions with Likes ๐Ÿ’š

like comments

Possibly you have already seen them in your comments section. Likes are a great way for you and your users to leave lightweight feedback. Likes can act as a nice and easy way to see if users agree with a comment or opinion. Of course, you have the option to turn off likes on your board at any time. Go to Settings > General > Feedback.

Let us know what you think about this update.

More
February Updates

Find out what's going on at Sleekplan with the short roundup of important updates and bug fixes.

Screenshot 2022-02-21 at 14.53.20.png

๐Ÿš€ New:

  • Filter for the community feed section: Now you can filter the community feed by comments, posts, CSAT and NPS surveys and more
  • Infinity load for the community feed section: You're no longer limited to the recent 50 results
  • Improved developer docs and API documentation

๐Ÿ› Bux fixes

  • Fixed issues with the Zapier integration on "new feedback" hook
  • Fixed issues with image uploads
  • Layout issue: Overlapping tags on the admin roadmap
  • Due to some minor down times, we have scaled up our whole infrastructure for EU and US datacenters
More
๐Ÿ“ง Create custom Email Templates

Sleekplan comes with a default email layout and contents. But what's about using your own?

Create custom email templates & layouts!: We have shipped an update to our email service, that allows you not only to customize the layout of the email, but also to change the content according to your requirements. So that your emails fit in your brands' tone and style!

Email settings

You can modify any of Sleekplan's customer-facing pre-made templates. Try it here: Settings > Email > Templates (Business Plan required)

More
Advanced In-App Popups

What's New?

Displaying popup only on specific pages
We added an option to show popups only when the user is in/ not in the defined set of URLs. The โ€œCurrent Page / URLโ€ Campaign rule is perfect if you want to show the campaign only to those visitors who are browsing (or not browsing) a specific page on your site currently.

Create different popups for different targeting groups
Create multiple popups based on different targeting groups, urls, etc. with specific messages.

More
New Admin Dashboard

We have completely rebuilt our admin dashboard with new. Now you have the chance to get all the important KPIs in one easy view. Plus, we have the percentage trend compared to the previous period in place.

Sleekplan Admin Dashboard

What's New?

  • CSAT & NPS Score
  • Pageviews (split into board and popup views)
  • Posts, Comments, Votes, Subscriber, NPSยฎ Surveys, CSAT Surveys count

Go off and check your metrics ๐Ÿš€

More
New Standalone Page Design ๐ŸŽจ

Screenshot 2021-09-07 at 01.11.29.png

Hi everyone! We have received a whole bunch of feedback asking us to improve the Standalone page experience. So here we go: We are glad to announce that we've just launched a new - completely revised - design for the Standalone page and also added more customisation options ๐Ÿ™Œ

Remember you can change colors and upload your own CSS and even have a custom domain for your public page.

We would love to hear your feedback ๐Ÿ‘‡

More
A bunch of Improvements

One of the biggest driving forces of new developments and improvements is the feedback we receive from you - our users and customers. Our team feeds heavily off the demands of this feedback as a source of inspiration to improve our products in line with needs. In recent days we've added some minur features, improvements, and bug fixes.

๐Ÿš€ New Features

  • New option to disable Changelog subscriptions
  • New option to get public post links on the admin dashbaord

โญ๏ธ Improvements

  • Improved UI for submitting customer feedback
  • Improved ranking for trending posts
  • Search results now includes incomplete words
  • Let admin user access Workspace settings

๐Ÿ‘น Bug fixes

  • Post merging issue
  • Duplicate changelog updates on save as draft
  • Date recognition error on post ETA
More
Advanced Private Boards

Today we introduce improved privacy options to limit access to your board! Share your feedback board, roadmap, and changelog with your audience in a completely private way.

๐Ÿ”’ Limited access to your existing users (Single signโ€‘on)
Grant access to anyone who has been identified via single signโ€‘on.
๐Ÿ”’ Limited access to a particular team/company
Grant access to anyone who has an @company.com email address.
๐Ÿ”’ Password protection
Grant access to anyone who has the password.

More
Estimated Dates for Posts (ETA)

27ca92c230621cba3c655056a52111a9.jpg

Estimated Completion Date: Easily manage your users expectations by specifying an estimated month and year (ETA) when a feature will be available or suggestion is completed.

More
Improved Discussions

๐Ÿ”’ Internal Comment: Add a comment to a post that can only be seen internally by team members! Sometimes you might want to add a comment to a post that can't be seen publicly. Discussing solutions with your team or assign action items to a team member is now even more simple!

๐Ÿ“ Pin Comments Pin important comments at the start of your discussions. Sometimes important information gets buried by other comments. For example, you might want to keep a status update visible at the top of a post. Well, now you can!

More
Feedback and Reactions on Updates ๐Ÿ™ƒ

The new feedback and reactions feature for changelog updates helps you to understand what your users think about your latest updates?

Add feedback and reactions to any update and allow your users to leave a "private" smiley face reactions or comments. And the best thing is, you can easily analyze the results using the satisfaction module.

More
Public Kanban Roadmap ๐Ÿšง

We have the Kanban styled Roadmap ready for your standalone page. Its easy to switch between the new Kanban and List style. Just head over to the standalone page settings and try it!

More
Sleekplan Logo
we run on Sleekplan