New Standalone Page Design 🎨

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Hi everyone! We have received a whole bunch of feedback asking us to improve the Standalone page experience. So here we go: We are glad to announce that we've just launched a new - completely revised - design for the Standalone page and also added more customisation options πŸ™Œ

Remember you can change colors and upload your own CSS and even have a custom domain for your public page.

We would love to hear your feedback πŸ‘‡

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A bunch of Improvements

One of the biggest driving forces of new developments and improvements is the feedback we receive from you - our users and customers. Our team feeds heavily off the demands of this feedback as a source of inspiration to improve our products in line with needs. In recent days we've added some minur features, improvements, and bug fixes.

πŸš€ New Features

  • New option to disable Changelog subscriptions
  • New option to get public post links on the admin dashbaord

⭐️ Improvements

  • Improved UI for submitting customer feedback
  • Improved ranking for trending posts
  • Search results now includes incomplete words
  • Let admin user access Workspace settings

πŸ‘Ή Bug fixes

  • Post merging issue
  • Duplicate changelog updates on save as draft
  • Date recognition error on post ETA
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Advanced Private Boards

Today we introduce improved privacy options to limit access to your board! Share your feedback board, roadmap, and changelog with your audience in a completely private way.

πŸ”’ Limited access to your existing users (Single sign‑on)
Grant access to anyone who has been identified via single sign‑on.
πŸ”’ Limited access to a particular team/company
Grant access to anyone who has an @company.com email address.
πŸ”’ Password protection
Grant access to anyone who has the password.

Estimated Dates for Posts (ETA)

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Estimated Completion Date: Easily manage your users expectations by specifying an estimated month and year (ETA) when a feature will be available or suggestion is completed.

Improved Discussions

πŸ”’ Internal Comment: Add a comment to a post that can only be seen internally by team members! Sometimes you might want to add a comment to a post that can't be seen publicly. Discussing solutions with your team or assign action items to a team member is now even more simple!

πŸ“ Pin Comments Pin important comments at the start of your discussions. Sometimes important information gets buried by other comments. For example, you might want to keep a status update visible at the top of a post. Well, now you can!

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Feedback and Reactions on Updates πŸ™ƒ

The new feedback and reactions feature for changelog updates helps you to understand what your users think about your latest updates?

Add feedback and reactions to any update and allow your users to leave a "private" smiley face reactions or comments. And the best thing is, you can easily analyze the results using the satisfaction module.

Public Kanban Roadmap 🚧

We have the Kanban styled Roadmap ready for your standalone page. Its easy to switch between the new Kanban and List style. Just head over to the standalone page settings and try it!

Footer Links & more for the Standalone Page

Introducing new settings options to make the standalone page even better.

  • Add custom footer links
  • Add custom script-tags and CSS to the <header> HTML section of your standalone page
New Integrations

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Slack: Create feedback and changelog updates from Slack and get notified about new feedback, comments, CSAT-votes and subscriber in your channel.

Shopify: Simply add the Sleekplan widget to Shopify with one click, no code-editing, no copy-pasting required.

User Segmentation πŸ•΅οΈβ€β™€οΈ

With our user segmentation you can bucketing users into groups based on common characteristics (e.g., plan, region, age, device, or behavior). Segmentation allows for better insights based on user traits or behaviors so that each segment can be treated with a more customer-centric approach.

You can make use of our predefined fields or create your own fields, which can be passed to Sleekplan via the single sign-on feature, for example.

Segmentation is avavilible for:

  • CSAT-Dashbaord
  • Feedback
  • Contacts
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Improved CSAT-Dashbaord

We have completely redesigned the CSAT-dashbaord to make it simple, to get valuable insights form your satisfaction stats.

Newly added:

  • Quick Reactions overview
  • Satisfaction Gauge
  • Performance Increasment/Decreasment
  • Historical view
Scheduled Updates & More πŸ•™

Today we are happy to announce one of the most requested features here at Sleekplan. You now can schedule changelog updates and combine multiple updates into one notification.

πŸ•™ Scheduled Updates: Create updates and schedule to be published at a specific day and time. Puplish posts and send announcements at the perfect time to increase reach.

⏳ Notification Queue: Combine multiple updates on the same day within one email notification. All updates in the notification queue will be send out at 7:00 AM UTC.

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Merge Posts - Act on Behalf

πŸ†• Act on Behalf: This feature enables you to track the feedback you get from other channels. Create new suggestions and vote for existing ones on behalf of your user.

πŸ†• Merge Posts: Got duplicate requests? No problem! You can merge a duplicate into another post. Merging will combine the votes and subscriber.

Open Graph image

We have added Open Graph images to the standalone board. The images are dynamically generated depending on your logo/icon and brand color.

πŸ“ Advanced editor for Feedback and Changelog Updates

We have a new advanced editor to compose feedback posts and changelog updates. The editor is now availible on the admin app as well as the customer-facing standalone board and widget.

Social share buttons for suggestions and changelog updates

We have added support for share buttons on suggestions and changelog updates. You can enable or disable these option on your product settings!

New languages πŸ‡©πŸ‡ͺ German, πŸ‡ͺπŸ‡Έ Spanish, and πŸ‡«πŸ‡· French

Today we have released translations for Sleekplan boards. The first two translations are now available. Which translation should we add next, we are waiting for your suggestions.

Fixed issues with changing usernames from the admin app

We have added a validation of usernames in the admin section.

Filter by Not-Completed/Not-Closed
Display "Give feedback" button instead of (+) icon
Autocomplete on @mentions πŸ”Ž

Adding autocomplete for @mentions on the admin app and widget

Fixed: Notification email have printed {{variable}} in them
Updated UI for the standalone widget
Fixed issues with email delivery

Some users report issues with delivering emails for invited team members and user tokens via the widget. The problem has been fixed.

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