With our user segmentation you can bucketing users into groups based on common characteristics (e.g., plan, region, age, device, or behavior). Segmentation allows for better insights based on user traits or behaviors so that each segment can be treated with a more customer-centric approach. You can make use of our predefined fields or create your own fields, which can be passed to Sleekplan via the single sign-on feature, for example. **Segmentation is avavilible for:** * CSAT-Dashbaord * Feedback * Contacts